Trust & Safety
Protection Before Finality
$12.5B
U.S. fraud losses in 2024
Source: FTC
$4.9B
Lost by Americans 60+ to fraud
Source: FBI IC3
1.5%
Of internet crime tied to crypto ATMs
Source: FBI IC3
<1%
Crypto volume tied to illicit activity
Source: Chainalysis
Scams Don’t Start at the ATM
Fraud targeting Bitcoin ATM users is real — and it’s devastating when it happens. But the machine is almost never where the crime begins. Scammers spend days or weeks building trust, manufacturing urgency, and directing victims to the ATM as the final step. By the time someone inserts cash, they believe they’re paying a government fine, helping a loved one, or seizing a once-in-a-lifetime investment.
That’s exactly why Bitstop intervenes at the machine — before the transaction is final and irreversible. Our approach layers on-screen warnings, real-time behavioral monitoring, and human review precisely at the moment when stopping a fraudulent transaction is still possible.
Bitcoin ATM fraud accounts for just 1.5% of all internet crime — and less than 1% of all crypto volume is connected to illicit activity (Chainalysis, 2024). We work to keep those numbers moving in the right direction.
How We Protect You
Multi-Layer Protection
On-Screen Intervention
Before any transaction completes, our ATMs display prominent fraud warnings and ask targeted questions designed to interrupt scam scenarios in progress.
Real-Time Monitoring
Every transaction is analyzed in real time for patterns consistent with fraud — including unusual amounts, velocity, and behavioral anomalies.
AI + Human Escalation
Suspicious transactions are automatically flagged and escalated to our compliance team. High-risk cases are reviewed by a human before funds are released.
Pre-Settlement Holds
For flagged transactions, Bitstop can delay settlement — creating a window for customers to reconsider, contact support, or report suspected fraud.
Regulatory Compliance
Compliance Framework
Money Transmitter Licenses
Bitstop holds state-level money transmitter licenses in all markets where we operate.
KYC / AML Program
Know Your Customer and Anti-Money Laundering procedures are applied to every transaction above applicable thresholds.
FinCEN Registered MSB
Registered Money Services Business with the Financial Crimes Enforcement Network.
OFAC Screening
All transactions are screened against OFAC sanctions lists to prevent dealings with prohibited individuals or entities.
NMLS ID: 1833409 — ATM OPS INC
Common Scam Patterns
Knowing how these scams work is the first line of defense. If anything below sounds familiar, stop and call us before completing any transaction.
Government Impersonation
Scammers pose as IRS agents, Social Security Administration officers, or law enforcement and demand immediate payment in Bitcoin to avoid arrest or penalties. No government agency will ever ask you to pay a fine or debt using a cryptocurrency ATM.
Tech Support Scams
A pop-up or phone call warns that your computer is infected. The 'technician' asks you to send Bitcoin as payment for remote repair services. Legitimate tech support companies do not accept cryptocurrency payments.
Romance & Online Relationship Scams
A person you've never met in person — often encountered through a dating app or social media — builds trust over weeks or months, then fabricates an emergency requiring you to send Bitcoin. These scammers are professionals who work from scripts.
Investment & Crypto Doubling Scams
Fraudsters promise guaranteed returns, crypto doubling schemes, or exclusive investment opportunities that require sending funds via ATM first. Legitimate investments never begin at a cash machine.
Utility & Landlord Emergencies
You receive a notice claiming your utilities will be shut off or your rent is overdue — and the only accepted payment is Bitcoin at a nearby ATM. Your utility company or landlord will never ask for cryptocurrency payment.