Every Bitstop transaction generates a receipt, and most customers can retrieve theirs instantly without contacting support.
Your receipt is available three ways. Bitstop sends a digital receipt by text message to the phone number on your account after every transaction. You can also log in to the Bitstop app to view your full transaction history and receipts, or sign in to your online account at account.bitstop.co to access transaction details anytime.
Some machines provide digital receipts only. If you expected a printed receipt but it didn't dispense, the SMS receipt, the app, and your online account all show the same transaction details. If you selected 'Yes' to print a receipt at the machine and nothing came out, Bitstop support can look into it. Provide the full address of the ATM location and confirm that you'd requested a printout.
Need help? Bitstop support is available 24/7 at (855) 524-8786 or support@bitstop.co.
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